Shipping policy

 


Shipping Policy/ In Store (local pickup) Policy


We Ship Worldwide
Please be advised, all shipping and billing must match, or order will automatically be canceled. We reserve the right to cancel an order if we feel that it is fraudulent. Any Orders placed after 2pm will be processed the next working business day. All orders over $100 must be signed for.

Due to COVID-19, some carriers are running behind and/or experiencing delays in updating tracking information. Please know that we are working diligently to get your order processed and sent out as fast as possible, but carrier shipping delays are outside our control. When you receive a Shipping Confirmation email, that means your order has been picked up and is in transit! Thank you for your patience during this time.

Orders require 1-3 business days for processing and to be shipped out from warehouse (subject to conditions). Business days are justified as being Monday – Friday only. We do not offer shipping on weekends or holidays. Should you place your order after hours, on a weekend or holiday, your order will be processed and shipped the next following business day after processing timeframe. We are not responsible for lost, stolen or damaged packages! If you are not home and unable to sign for your package at the time of delivery, please put a hold on the package at the post office for your scheduled time to pick up.
Tracking will be sent notifying customers of shipment once orders have shipped only. Once orders are dropped off to our carrier, we are no longer responsible for the package. Please provide correct shipping info at time of purchase we cannot change addresses after purchase is complete due to liability reasons. Please allow full processing time and shipping time before inquiring about orders. Orders processed after 5pm will ship the following business day.
Please be advised NO orders will ship out until all E-CHECKS have been verified and cleared.
For international orders, Standard Airmail includes a customs form label number that can be used to locate your package, but is not an actual tracking number.

(International Shipping)
A customs duty is a tariff or tax on the importation of goods. Commercial goods not yet cleared through customs are held in a customs area called a bonded store until processed.
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of the custom agents to release your package. Note, in rare occasions agents may delay delivery of some packages.
As far as customs charges, we do not have any Control over them, nor do we know what the charges will be if any. If your package is being held by customs, that means you need to pay the custom fees in order to retrieve your package. If you don't the package will be returned to us.
If you have not received your packaged and or if it says delivered, please contact the usps regarding this matter as you may have to file a claim unfortunately!
Domestic Shipping
USPS Priority Shipping 2-3 Business Days USPS Priority Express Shipping 1-2 Business Days (Not Guaranteed)
International Shipping
USPS International Priority Shipping
4-10 Days
USPS International Priority Mail Express
3-5 Business Days (Not Guaranteed)

Direct all order inquiries to: sakiacorbitt@rocketmail.com


If you have any questions please contact customer service. We endeavor to reply to all emails and or calls within 24 hrs. Thank you for your patience and understanding.





In Store (Local Pickup)



To best accommodate you we have plenty of hand sanitizer for you to use. Please use as needed when shopping in our store.
Please do not come if you have a fever or suspect that you may be ill.
After-hours fee is $15 additional to reopen and must be paid via invoice before re-opening!!! No exceptions


YOU WILL HAVE 14 DAYS TO PICK UP YOUR ORDER! AFTER 14 DAYS YOUR ITEMS WILL GO BACK TO OUR REGULAR INVENTORY AND THERE WILL BE NO REFUNDS! IF YOU NEED ADDITIONAL TIME PLEASE CALL OUR STORE AND SPEAK TO A MANAGER TO MAKE ARRANGEMENTS!!!! THERE WILL BE A 10% RESTOCKING FEE APPLIED.
Store Hours:
Mon- Thurs 11am - 6pm
Fri- 11am - 9pm
Sat 11am - 6pm
Sun 12pm-4pm
All in-store purchases require ID! It must match the name on the card.

Location: 210 East Powell st Dothan, Al 36303
Signature and ID required!! ID must match the name that’s on the order or order will not be released!!
If someone else will be picking up your order you must email us with the name of the authorized person for pickup and they must show their ID.

You will receive a confirmation by email or text when your order is ready.

Same Day Delivery
Same day delivery is available for online orders and phone orders that are at least $30 USD. You must be local, within a 20 mile radius. There will be a $10 delivery checkout fee added.
Please allow 1-2 hours for processing Monday-Friday. Orders must be placed by 2pm CST for same day delivery.